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FAQ
Final Whistle Store – Tournament Soccer Jersey Shop: FAQs
1. What types of soccer jerseys do you offer?
We specialize in premium tournament soccer jerseys, focusing on designs from major global football events like the FIFA World Cup, UEFA European Championship, and other continental tournaments. Our collection includes replica designs of current and classic national team jerseys, perfect for fan gear, matchday outfits, and sports memorabilia collections.
2. Are your jerseys officially licensed?
We are an independent retailer and not an official partner of FIFA, UEFA, or any national football association. Our products are high-quality tournament-inspired soccer apparel, crafted to capture the look and spirit of official tournament jerseys while offering accessible pricing for passionate football supporters.
3. Do you ship internationally, and what are the delivery times?
Yes, we offer worldwide shipping to most countries. Delivery times vary by location:
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USA & Canada: 7–14 business days
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UK & EU: 5–12 business days
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Australia & New Zealand: 10–18 business days
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Rest of World: 12–25 business days
All orders include full tracking once dispatched from our warehouse.
4. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are secured with SSL encryption and processed through PCI-compliant systems to protect your payment details.
5. What is your return and exchange policy?
We offer a 30-day hassle-free return policy for unused items with original tags. Return shipping is the customer’s responsibility unless the item is faulty or incorrect. For exchanges, email us at [email protected] with your order number and preference. Refunds are processed within 5–10 business days after we receive the return.
6. How do I choose the correct jersey size?
We provide a detailed size chart on each product page with measurements in both inches and centimeters. Our jerseys typically follow standard US sizing. For a more relaxed fit, consider sizing up. If you need personalized advice, feel free to contact our support team.
7. Can I customize jerseys with names and numbers?
Currently, we do not offer custom printing or personalization services. Our jerseys come as officially styled tournament replicas without player names or numbers, making them ideal for any fan to wear.
8. How can I track my order?
Once your order ships, you’ll receive a confirmation email containing your tracking number and a link to monitor delivery progress. You can also view the status by logging into your account on our website.
9. Are these jerseys suitable for playing soccer, or just for casual wear?
Our jerseys are designed mainly for casual wear, fan events, and collecting. They are made from breathable polyester blends but are not engineered for rigorous athletic performance. For match play, we recommend purchasing officially licensed performance-grade gear.
10. Do you offer promotions or discount codes?
Yes! Subscribe to our email newsletter to get 10% off your first purchase and receive updates on seasonal sales, clearance events, and exclusive football fan offers. We also occasionally run promotions during major tournaments like the World Cup and Euros.
11. How do I care for my jersey to keep it in good condition?
To maintain color and fabric quality, we recommend machine washing in cold water, using gentle cycle, and avoiding bleach. Hang dry or tumble dry on low heat. Do not iron directly on printed logos or badges.
12. Do you sell youth or women’s sizes?
Currently, we focus on adult unisex sizing, which fits most body types. We recommend referring to our size guide for specific measurements. Youth sizes may be introduced in future collections.
13. Can I order in bulk for a team or event?
Yes, we offer bulk order discounts for group purchases (typically 10+ jerseys). Contact [email protected] with your requirements, and our team will provide a customized quote.
14. What if my package is lost or damaged during shipping?
In the rare case of lost or damaged delivery, please contact us within 14 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and assist with replacements or refunds as applicable.
15. How can I contact your customer service team?
For fastest assistance, email [email protected]. You can also message us via the contact form on our website. Our support hours are Monday–Friday, 9am–6pm EST, and we aim to reply within 24–48 hours.
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